Primal Grace Therapy Ltd. Last updated: 01, January 2026
This Agreement explains the responsibilities, limits of therapy, and risks involved in participating in services provided by Primal Grace Therapy Ltd. By signing or agreeing online, you confirm that you understand and accept the following:
1. Voluntary Participation
I understand that my participation in therapy, coaching, and somatic practices (online or in person) is entirely voluntary. I may pause or end participation at any time.
2. Scope of Services
I understand Primal Grace Therapy Ltd offers emotional and somatic support including trauma-informed guidance, not medical treatment. Sessions may involve emotional processing that can feel intense or activating.
3. Personal Responsibility
I accept responsibility for my decisions, wellbeing and actions during and after sessions. I agree to seek medical, psychiatric, or emergency support if required outside sessions.
4. Assumption of Risk
I acknowledge that somatic and trauma-informed work may bring up difficult emotions or physical sensations. I accept these risks and take full responsibility for how I choose to proceed.
5. Emergency Disclaimer
I understand this is not a crisis service.If I am in immediate danger, distressed, or feel unable to keep myself safe, I will contact:
• Emergency Services (999)
• My GP or NHS 111
• Appropriate crisis helplines
6. Confidentiality
I understand that confidentiality applies except where:
• There is risk of serious harm to myself or others
• There is a safeguarding concern
• Required by law
• Shared anonymously in clinical supervision
7. Non-Guarantee of Results
I understand that while therapy can be transformative, outcomes are not guaranteed and progress varies by individual.
8. Cancellation, Fees and Attendance
• Sessions must be paid in advance
• Less than 24 hours’ notice or non-attendance → full fee is charged
• Late arrival still incurs the full session fee
• Packages purchased must follow agreed usage terms (to be provided at purchase)
9. No Reports or Letters Provided
I acknowledge that Primal Grace Therapy Ltd does not provide:
• Court, legal, or social services reports
• Employment or insurance documentation
• GP or medical letters
10. Health Risk Acknowledgement (In-Person Sessions)
I accept responsibility for my own health and understand that in-person attendance may involve risk of exposure to illness.
11. Intellectual Property
All resources provided are for my personal use only and may not be copied, shared, or distributed without written permission.
12. Termination of Services
Primal Grace Therapy Ltd may end therapy if:
• The service is no longer appropriate
• My needs exceed the therapist’s scope
• Boundaries or policies are repeatedly breached
• Behaviour is inappropriate or disrespectful
13. Severability
If any part of this agreement is found invalid, the remaining sections remain enforceable.
